The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Flutterby Beauty™ reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Flutterby Beauty™ believes that customer conduct violates applicable law or is harmful to the interests of Flutterby Beauty™.


  • Privacy Policy

  • Flutterby Beauty™ will not share personal information with unrelated third parties without your consent except as required to complete your transaction and as required by law.

    This site is intended for use by individuals over the age of 13. Flutterby Beauty™ does not knowingly collect information from children under the age of 13.



  • Consumer Agreement

  • Once an order is submitted, it is final and no changes can be made because that would slow down order fulfillment and increase processing time.

    Orders may be canceled within 24 hours if fulfillment has not started. If products have already been made, then a 25% cancellation fee will apply. Please email us to find out the status. After 24 hours, orders cannot be canceled. We reserve the right to modify or cancel orders. Reasons may include, but are not limited to exceeding limitations on quantities available for purchase or unforseen issues that might prevent us from fulfilling an order.



  • Shipping & Delivery
  • Estimated processing time is 5 - 10 business days which does not include weekends, holidays, and transit time. During sales or special promotions, it may take slightly longer due to increased order volume. All domestic orders are shipped via USPS Priority Mail with Delivery Confirmation. Actual cost is charged at checkout, but if we find it is less when the order is shipped, we will refund the difference. Transit time will vary depending on location.
    Shipping insurance is available. Flutterby Beauty™ is not responsible for uninsured packages that are lost, stolen, or damaged. Current domestic and international rates are available on the USPS website.


  • International
  • We ship internationally via USPS Priority Mail Flat Rate. Our shopping cart cannot calculate the cost at this time, so please select the "International" option. Payment is processed when an order is placed, so shipping will be charged separately to the same credit card used for the order. For Paypal, we will send an invoice which must be paid before the order ships. The current rates are: Canada/Mexico - $10.95 for a small box, $25.95 for regular, and $32.95 for large. All other countries - $12.95 for a small box, $41.95 for regular, and $53.95 for large. Most orders will fit in the regular size box. There is a maximum weight limit of 4 pounds for the small box and 20 pounds for the regular and large boxes. We are required to declare actual contents and value on customs forms, so fees/taxes may be charged by your country?s customs authorities. Please be aware of your country's import regulations. Flutterby Beauty? is not responsible for items held or destroyed by customs officials. Transit time will vary depending on location.


  • Sales Tax
  • 9.25% sales tax is added to purchases made within California.


  • Return Policy
  • All sales are final. There are no returns or exchanges due to the nature of the products. If there is an issue with your order when you receive it, please email us immediately. If we are not notified within 5 days of receipt, acceptance of the order in the condition it was received is implied. Flutterby Beauty is not responsible for uninsured packages that are lost, stolen, or damaged. We may ask that defective items be returned. If that is the case, shipping will be reimbursed upon receipt.


  • Miscellaneous
  • We can be reached by using the Contact Us forum or by emailing directly at info [at] flutterbybeauty [dot] com.